Refocusing Our Supported Countries to Enhance Your Gamercraft Experience
At Gamercraft, we're committed to providing the best competitive gaming experience to all our users. We've always set our sights on making gaming more accessible, fair, and fun, globally. However, to continue our growth and enhance our services, we find ourselves needing to reassess our strategy and focus on certain regions.
To keep improving the Gamercraft platform and maintain our promise of a robust gaming experience, we've made the difficult decision to temporarily suspend our services in a few regions. Starting immediately, we will not be supporting the regions of Northern Africa, the Middle East, and Asia. We understand that this news may be disappointing for our passionate gamers in these areas, and it's a decision we didn't make lightly.
This step, although tough, is a necessary part of our global strategy. It is a measure we believe will allow us to concentrate our efforts, improve our services for our current users, and plan for a more effective future expansion. As we continue to evolve, our goal is to bring our gaming platform to even more users worldwide.
While we focus our resources on enhancing the gaming experience in our active regions, we remain committed to exploring opportunities to serve gamers in more regions in the future. We appreciate your understanding as we navigate this phase of our growth.
Here's a complete list of where our services remain active:
- For non-free entry tournaments with cash or cash-vale prize payouts, participants must be 18 years or older and legal residents of certain countries, including Albania, Andorra, Argentina, Armenia, Austria, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, Georgia, Germany, Gibraltar, Greece, Grenada, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Jamaica, Japan, Jersey, Korea, Republic of, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonfia, Malaysia, Malta, Mexico, Monaco, Montenegro, Netherlands, New Zealand, Nicaragua, Norway, Palau, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, San Marino, Singapore, Slovakia, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Ukraine, United Kingdom, United States (excluding residents of Arkansas, Delaware, Michigan, and Tennessee), United States Minor Outlying Islands, Uruguay, Venezuela, Virgin Islands, British, Virgin Islands, U.S.
- Additionally, our services may not be available in certain countries or regions where skill-gaming regulations do not allow us to operate, such as Egypt, France, and those not included in the above-mentioned list.
We've also updated our terms of service to reflect these changes, which you can review here.
We'd like to thank you for your continued support of Gamercraft. We are excited about the road ahead and can't wait to share with you all the improvements and new features we have in store.
Game on, and keep winning! 🎮
FAQs
Why is Gamercraft suspending services in Northern Africa, Middle East, and Asia?
We're making changes to better align with compliance regulations and to ensure we can deliver the best experience possible in the regions where we operate. Unfortunately, this means suspending service in some regions for the time being.
What happens to my account when the service is suspended in my region?
You will not be able to access your account for play once the service suspension starts. However, your account data will be retained.
How long will the suspension last?
We do not have a definitive timeline for when we'll resume service in these regions. We appreciate your patience and understanding during this time.
I live in a country that's not on the list. Am I affected by this service suspension?
If your country falls within the affected regions of Northern Africa, the Middle East, and Asia, you will be affected by this service suspension.
I have pending prizes, what will happen to them?
Don't worry, we will fulfill all outstanding prizes. The payout will occur in the next 60-90 days, and we will reach out to you to collect the necessary banking information.
Can I still access my account and play from a different, unaffected region?
Unfortunately, you cannot access your account from a different, unaffected region as your account is tied to your original region.
Will there be any changes to my account when the services resume?
When we are able to resume services, your account will be restored with all your data intact.
How can I stay updated about the service status in my region?
We recommend keeping an eye on our website for updates, and you can also subscribe to our newsletter for updates directly to your inbox.